Shipments and returns
Your pack shipment
Packages are generally dispatched within 2-4 days after receipt of payment if they are already printed and are shipped via post. Items, which are offered, but not printed yet might take up to 7 days before shipment. If you prefer delivery by UPS Extra an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
In case you live in Vienna, Austria you can also personally pick up the artwork, or it can be personally brought to you.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Your items are well-protected.
If you have any questions, please do not hesitate to contact us via e-mail or phone call.